New Customer Satisfaction Survey Name of company: *Your Name *Email: Customer Service - Knowledgeability When you called our customer service team, how would you rate their knowledge of our service availability?OutstandingVery GoodGoodAveragePoorCustomer Service - Professionalism When you called our customer service team, how would you rate their professionalism on the telephone?OutstandingVery GoodGoodAveragePoorCustomer Service - Courtesy When you called our customer service team, how would you rate their friendliness and courtesy on the telephone?OutstandingVery GoodGoodAveragePoorCustomer Service - Overall What was your overall impression of dealing with our Customer Service Team?OutstandingVery GoodGoodAveragePoorDriver - Appearance If you saw our driver, how would you rate their appearance and presentability?OutstandingVery GoodGoodAveragePoorDriver - Professionalism If you saw our driver, how would you rate their professionalism (did they have everything needed to collect from you and were they competent at their job)?OutstandingVery GoodGoodAveragePoorDriver - Courtesy If you saw our driver, how would you rate their manner and the way in which they dealt with you? Were they friendly and approachable?OutstandingVery GoodGoodAveragePoorDriver - Overall What was your overall impression of our collecting driver?OutstandingVery GoodGoodAveragePoorYour Comments Please feel free to give further comment here. If there is anything we can do to improve, or if there is a staff member you would like to single out for praise (or criticism!), please do so here. VerificationPlease enter any two digits *Example: 12This box is for spam protection - please leave it blank:
