Using a reliable courier service, as you are aware, can save you time, money and a whole lot of stress. The right courier company should provide you with a professional and seamless service allowing you to extend this high level of service to your clients. However, choosing a suitable, reliable and flexible courier service to suit your business can be tricky. In this article, we will be providing you with the top four things you should consider when choosing a courier service.
1: Reliability // Experience
This should be the first thing you consider when looking into a courier service. There are multiple ways in which you can find out how reliable your potential courier service options are but one of the best ways is looking at the company’s credentials. Air Courier International has over 25 years experience and have provided services to a wide range of Industries throughout this time. We have built a reputation that is second to none and pride ourselves on providing a superior delivery service, whatever the time-frame, item or destination.
Also, take a look at our case studies. This will give you an insight as to how we prioritise customer satisfaction and how we have specifically worked with other businesses in your industry. You can take a look at our website, google & facebook reviews and quotes from recent testimonials in our Q1 Newsletter.
2: Flexibility // Range of Services
When comparing courier companies take a close look at the variety of services they offer. Here at Air Courier International , we provide a wide range of services, some of which we have highlighted below. No matter what your usage , we can offer competitive rates without a compromise on service levels.
- UK Overnight
- Timed Deliveries
- Packing Services
- Dedicated UK and European Vehicles
- Specialist Services (such as warehouse storage, pick and pack)
- Freight and Cargo
- Remote workforce Delivery and Logistics
- Fully tracked door to door service
- Online booking services
Our flexibility is a real asset to our clients. No matter how unusual a particular shipping requirement maybe , we will find the best possible solution, ensuring that deliveries are made to the required destination and within the designated time frame. Our combined experience and knowledge of this industry has enabled us to build worldwide networks that allow us to solve almost any logistic challenge.
Our flexibility has served us well throughout these unprecedented times. We have adapted our services to accommodate the new remote workforce (WFH) by managing deliveries of vital IT and office equipment to and from remote workers and their HQ’s throughout the UK and Worldwide. This has allowed our clients to continue running their business without disruption.
3: Customer Service
This battled for a higher spot on the list, but could be argued is the most valued part of any business. Finding a Courier Company with a highly trained customer service team – with no automated service can be extremely difficult.
Here at Air Courier International , we have exactly that – a fully trained customer service team and no automated service. Due to the new longer WFH working hours, our opening hours have been extended, therefore, you will be able to reach a member of our team 24 hours per day, 7 days per week.
You can contact us via call or email, or just drop us a message over any of our social media platforms – @aircourier.
4: Cost Saving Versus Value
As a business owner, you’re likely to be aware that the delivery costs for outsourcing shipping operations can add up quickly, which is why you need to be able to work out your delivery costs against the value provided for your business.
Remember, the cheapest courier is unlikely to offer the best value.
We provide a seamless service from start to finish, and are always open and honest about costs that may occur for example import tax, extra packing for fragile items etc. There will never be any hidden costs, so unlike some other companies, you will be aware of any charges up front.
To find out more about our services and our people, contact us: email@example.com
0203 790 8786